INTERNATIONAL
DELIVERY.
We can now send our good internationally. We have a flat rate charge of
£8.00, which you can select at the checkout for all international orders.
TRADE ORDERS.
Delivery cost on trade orders are £5.95 for UK delivery. Delivery times
are 7-10 working days and all sales are firm sale only.
RETURNS
If you are not entirely happy with your purchase return it within 7 days
for an exchange or refund.
Please email us to arrange a return sales@special-days.co.uk
Return address:
Unit 12, Halcyon Court, St Margarets Way, Huntingdon, PE29 4DG
Returned products
must be in their original packaging and in resalable conditions. Please attach
a copy of your invoice or original order number for identification purpose.
Refunds will be issued within 7 days of receipt of the returned goods.
Postage or other
return costs are the customer's responsibility and will be reimbursed by us
only in the case of damaged, faulty or incorrectly supplied goods.
ITEM NOT RECIEVED
We take as many
steps as we can to ensure your item arrives with you, when we send via the
Royal Mail.
Franking machine
All items are sent
via a Franking machine with a unique number to ourselves, so if there is a
payment issue, we will be charged and the item will still arrive with you
Return address:
Everything we send
has a clear return address detailed on the item.
So, if there is a
reason it is not delivered it will be sent back to us in good time.
DELIVERY TIMES
Please allow time for your item to be made and sent, allowing for production time on top of postal time.
THE NEXT STEP.
1 - Please check
your address details, we can only send to the address you have supplied.
2- Check with your
sorting office to see if they have your item. They do not always leave a card.
3 - Make sure you
have given enough time for your item to be delivered.
If the item has not
been delivered it will be returned to us is 10-20 working days via the Royal
mail.
WHAT CAN WE DO TO HELP?
or by clicking the
direct link below.
DIRECT LINK
https://form.jotformeu.com/72190989938375
All claims will be
processed within 1-2 working days. Refunds will be processed once a missing
item claim has been
filed with the
royal mail.
ROYAL MAIL LINK TO LOST ITEMS PAGE
https://personal.help.royalmail.com/app/answers/detail/a_id/319
PRIVACY POLICY
Here at CHEEKY CHOPS CARDS , we've got a really simple privacy policy. We promise not to sell, share or pass your details on to anyone unless the police tell us we have to by law!
And if you’ve got super sensitive information that needs extra protection, we are more than happy to sign a non-disclosure agreement. We take the confidentiality of our clients businesses very seriously and we would never knowingly put you or your brand in a compromising position.
Here at CHEEKY CHOPS CARDS , we've got a really simple privacy policy. We promise not to sell, share or pass your details on to anyone unless the police tell us we have to by law!
And if you’ve got super sensitive information that needs extra protection, we are more than happy to sign a non-disclosure agreement. We take the confidentiality of our clients businesses very seriously and we would never knowingly put you or your brand in a compromising position.
