WHERE IS MY ITEM
All our cards are despatched from our cheeky unit Huntingdon, Cambridgeshire. These cards then enter into the Royal Mail network on the evening of despatch.
Please remember that First Class items are not a guaranteed next day delivery. While we expect 90% of our cards to arrive the next working day, depending on the size and the number of cards you order, it may take up to 3 working days to arrive.
Please make sure you allow enough time for your cards to arrive - have a look at our Card delivery and postage information to find out more.
Order Placed (UK) | Sent by us | Estimated arrival |
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If possible, we recommend you allow 3 working days for delivery from the ‘Sent by us’ date. | ||
Before 2pm Mon-Fri |
Same day |
The Royal Mail advise that 90% of first class post in the UK will arrive the following working day (excluding Sunday), unfortunately the other 10% can take up to 3 days. |
No Saturday Dispatch |
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After 2pm Mon-Thurs |
Following day |
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After 2pm Fri |
Following Monday |
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Saturday & Sunday |
Following Monday |
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Public Holidays |
Following working day |
Once your cards have been despatched, we are unable to control the delivery process, however we will do whatever we can to rectify any problems. If your card(s) have still not arrived after the delivery times stated have passed please email - sales@cheekychopscards.co.uk and we will organise for the card to be reprinted.
**PLEASE NOTE ** ALL OTHER ITEMS WILL REQUIRE A PRODUCTION TIME AS STATED IN THE PRODUCT DESCRIPTION. PLEASE ADD THIS TIME ON TO YOUR DELIVERY. IF YOU HAVE ORDERED A MIX OF ITEMS - PLEASE USE THE LONGEST DELIVERY TIME.
1st class: 1 to 3 workings days
2nd class: 3 to 7 working days
Europe: 3 to 10 working days
International: 5 - 10 working days (excluding the time your parcel could be held at customs)
RETURNS POLICY
FAULTY OR DAMAGED ITEMS
- Name / Order Number / Postcode
- Photo